COVID Observations: The HR Folks Who Kept Going Into the Office...

I almost titled this one, "COVID Winners", but that seemed insensitive at best.

But there were a few winners during the lockout period, which continues for some and is ending for others. Nyc

Here's one of the few winners - the HR pros (and some other executives) who kept going into the office when everyone was gone.  Here's how it works (and note, I'm not talking about the brave folks who had to be in the office - I'm talking about everyone else):

1--COVID came upon us and we scrambled to send everyone home.

2--A few enterprising HR leaders/pros and other execs lingered to make sure everything was set, and in doing so, saw a dystopian scene similar to the one Will Smith saw when he walked around daytime NYC in "I am Legend".

3--Some of these folks went home for a few days, tried to work with families and spouses running around doing kid/spouse things and said, "Nope".

4--Using a form of access during COVID only known to HR people and Executives, they remembered the dystopian scene of no one in the office and rightfully determined there was no threat if they went back.

5--These individuals - crafty souls- didn't have to deal with the COVID lockdown. They spun their need to be the captain of the ship - with the ship defined as the office space - and simply went back into the office.  They've been there since March.

I see you, oh captain my captain. Thanks for keeping America safe as you monitored the office space for danger miles away from the chaos of your home-based COVID lockdown.

Well played, HR leaders living the "I Am Legend" life during the COVID Lockdown.


BOSS Tip: Send an Agenda/Info For Your Meeting, Control the Narrative...

Capitalist Note: Quick hit today from the BOSS Leadership Series, the 7-module series of manager training designed to make your managers better leaders of people!

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I see you and I sense it. You've got an escalating situation - either inside your own team that you manage, via cross-departmental relationships or interacting Agendaswith clients. Things are spiraling and it seems like you can't get ahead.

I'm not embedded with you, so the reasons for the spiral can be many, right? But let's assume for the sake of this post that you're on top of your game, the path you're pursuing is valid and correct, you've got the talent to deliver, etc. You're just getting chopped up repeatedly as you deal with your team, other departments, and/or clients. You just can't seem to get ahead of it.

I'm going to give you one small thing to experiment with to regain control:

Start sending out Agendas for the meetings you're holding. As a senior level course, send some reports with favorable data/info with the agenda for best results.

Meetings suck. They suck more when you're the host and you lose control of them.

Agendas let everyone know what you're going to go through in the meeting. They allow you to be in control, and they allow you to bring wayward conversations back to what you - the organizer - wanted to accomplish.

Data/Info sent with agendas that's favorable to your cause/goals help you establish credibility. To the extent you have enemies in the mix or people who don't agree with your approach, data and info sent with agendas can help you frame the narrative.

It's easy to hijack a meeting away from someone who's not prepared. It's harder when they sent the agenda.

It's even harder when they share an agenda with some reports and info that suggests their path is valid.

Control the narrative and prevent meeting hijacking by sending an agenda. Start with no more than 5 items, each described in 4 words or less.

The floor is now yours. You're welcome.


COVID Has Been Hard on my Friend: Jim, The Shoe Addict...

I'm back with updates on work clothes. As a primer, I'm the same guy who was unafraid to bring you uncomfortable fashion classics like the following:

BEST PRACTICES IN BLUE BLAZERS FOR THE CONTEMPORARY WHITE PROFESSIONAL CLASS MALE

BEYOND BLUE BLAZERS - THE PANTS CHOICES OF PROFESSIONAL WHITE MEN IN AMERICA

If you don't remember these classics, go take a look. There's nothing more fun than busting on how white guys dress. Shoes

But I'm back with an update that goes beyond gender and race. Let's talk about the dopamine hit we all get when we find a great deal on clothes, especially for work. I think it's safe to say that there have been some deals out there as retailers got roughed up by the pandemic-caused recession.

One friend of mine has a long history as a complete shoe addict. To prove this affliction knows no gender, this friend of mine with the shoe jones is a guy.

I'll call this friend, "Jim". The pandemic recession hit Jim's addiction hard. Cole Haan, his long primary source of shoe style, starting pumping emails touting 75% off from late March on. Jim couldn't resist. He kept ordering and stockpiling shoes and his closet looks like what you would expect from a hoarder, with probably 10 boxes of shoes, never worn, waiting for action.

His wife would walk by him at home and he'd hustle to another browser window - BECAUSE OF THE SHAME. He kept going back to the crack pipe of shoes that is Cole Haan, and they were happy to use Jim to relieve themselves of fixed inventory costs.

Jim's addiction seems innocent enough. But of course, addictions impact everyone around the addict. He kept forwarding me emails with sales. I ordered a couple of pairs of dress sneakers in early April - at the time I thought, "I'm going to be totally set up when this pandemic is over."

Flash forward to late June. As I look at the two unopened boxes of work shoes in my closet, I'm like, "####, when am I actually going to wear those shoes?"

Great sales on work clothes don't mean a thing right now. If you know someone like Jim, get into their browser history and run an intervention if necessary.

I'm still Jim's friend. I'm boxing up 2 pairs of Sketchers I got for nothing at an outlet mall to send to him. A shoe addict can't break the cycle on his own. I'm hoping the boxes of cheap Sketchers will be like Methadone on his road to recovery.

Good luck Jim. 


HR Trails Almost Everyone Other Career Related to Freelancing - Let's Discuss...

Welcome to the recession, team! It's just like any other recession, except that it was caused by a Global Pandemic, which seems a bit - extreme.

But I digress. If we're no longer in the peak economic cycle and over 30 million Americans Sidehustlehave hit unemployment since mid-March (WTF, and the number is likely much bigger if you count all the underutilized employees that companies are holding onto via cash reserves and stimulus programs like the Payroll Protection Act), it seems like a good time to talk about freelancing, because all of us might need an alternative source of income at some point in the near future.

You know, a side hustle.

Who's good at having a side hustle? According to research conducted by The Hustle, a nifty little business newsletter you can get delivered to you daily, it's who you would expect. Professions most likely to have a side hustle are first and foremost creative pursuits, the kind where companies often have difficulty justifying a full time position. Graphic design, online media and photography all lead the charge in freelancing and putting together portfolio careers rather than relying on (or being able to rely on) a single source of income (email subscribers, click through if you don't see the charts below).

Hustle 1

What's that? How's HR doing related to having a side hustle?

Shitty.

I regret to inform you we are neither good at it or comfortable with it. See the chart below from the same research, which shows HR as the third least likely profession to have a side hustle, behind the sexy, risk-taking tribes that are lawyers and engineers (woof).

Hustle HR

For god's sake, bankers experiment more with a side hustle than we do. #sad

If you're reading this post as an HR or talent pro, I've got good news for you - you're already hungry for knowledge and experimentation with the status quo, or you wouldn't be here. 

Why do HR people rarely experiment with the side hustle?  Some thoughts:

--We write the policies on the people side and it feels a little hypocritical to do our own thing after we wrote the blurb on moonlighting.

--Our profession is made of up of rules people, and having more than one job doesn't feel like it's in compliance.

--Our skill set doesn't lend itself to side hustle as the work product isn't as transferrable as the graphic designer. 

--We simply aren't a profession full of entrepreneurs. #truth 

Let's examine some of those reasons. We ARE full of rules people and if we wrote the policy manual, we're compelled to follow it. But that sounds like it might be time to reexamine the policy in a gig economy. 

As far as whether our skill set lends itself to the side hustle or not, well, all you really need to do is look at the tens of thousands of HR Consultants who have hung their own shingle to help small business in American and it's clear - the transferrable skill set argument doesn't hold water.

The real reason for such a low side hustle score is we are full of rules people, and HR for the most part doesn't have an entrepreneurial spirit.

And that's 100% ok.  But in a recession that looks like it may be deep and long, it's probably time to figure out what you could sell if you had to.

There's never a better time to look for a side hustle writing an employee handbook for a small company than... wait for it... when you still have a job.

Recession = get ready to bootstrap.


Time to Transform Your Personal HR Brand By Saying Yes! (Even When You Mean No!)

Let’s talk about your personal brand inside the world of HR.

More to the point, let’s talk about saying “yes” as an HR leader/HR pro. The biggest stereotype the world has about HR is that we’re the corporate people police, there to say HYFno to everything we can – regardless of our level.

Our function declines a lot of things inside companies that need a hard “no.” The problem, is that a large percentage of our profession is behaviorally wired to say no—to everything.

And that, my friends, is bad for the brand. Your brand, the one that’s supposed to print money for you the rest of your life.

Being behaviorally wired to say no means you don’t say yes when you should. The people in our profession who are genetically programmed to say no are often the first people your peers in other departments experienced in HR, and as a result, most of the world hasn’t experienced a key HR pro or leader looking to say “yes.”

Those people suck. They’re bad for business.

But Kris (you say), it’s complicated. I feel you, HR.

How do you say yes more as an HR leader or a line HR manager? It’s simple:

1--Listen to someone’s problems. As Jay-Z and ASAP Rocky have explained to us in the last decade, the business leaders around you have many, many problems.

2--When they ask you for permission to do something that feels icky and risky, resist the urge to say “no.”

3--After fighting off the surge of blood to your throat to avoid saying “no,” say “yes.”

4--After saying yes, quickly follow the affirmative with a list of things you need them to do to make the “yes” a reality.

Need an example? Let’s help a manager looking to fire an employee we’ll name “Shirley”:

Manager: “Shirley’s killing me. She’s gotta go.”

You (the HR leader/HR pro): <huge gulp as you resist the urge to say no>

You: “I agree, if you say she’s gotta go, she’s gotta go. You have my support, but here’s what I need from you in the next thirty days to get it done.”

Instead of saying “no, you can’t, because you haven’t done this,” you said, “I agree, here’s the plan.”

Breathe deeply, control freaks of the world.

You said yes instead of no. That’s freaking huge, and here’s why - you interrupted a ten-year pattern of that manager thinking HR was going to tell them no. The list of things they need to do to make it happen is exactly the same, but the difference is that you just agreed to partner with them to make it happen.

Saying yes doesn’t mean “go crazy, manager.” Saying yes means “I support what you want, so here’s what I need to help you get that done.”

Advantage: You and your personal brand in HR.

This Just In: A Lot of People Are Counting on HR to Say No

So you said yes, rocked their world, and ceased to become a corporate cop. Oddly enough, some of these managers are actually looking for you to say no.

They’ve grown addicted to you saying no because it means they don’t have to deal with their own s***.  You’re the excuse, the reason they can’t do proactive work on behalf of the mother ship.

Here’s a list of things that the managers in your company are counting on you to say no to:

--Firing low performers. It’s just easier if you say no, especially if they haven’t been manager of the year to the person in question.

--Paying high performers more money. “Want more money? I’d love to give it to you, but any pay increase request out of cycle is going to be denied by HR.”

--Giving the highest rating on a performance review. One of my favorites is hearing the following from employees: “My manager said she’s been told that no one can get the top rating.” Grrrr.

--Proactively coaching their employees on tough issues. We ask to be in those coaching meetings too much. At times that’s for good reason, but our need to be part of tough conversations makes the manager move slower, or not at all.

Some of you are looking at that list and thinking, “That seems like a level or two below where I’m at.” Don’t kid yourself, if you’re an HR Leader, you’re saying no too much and being a cop for those that won’t deal with their own problems.

The managers and leaders you support have grown addicted to HR saying no. When you say no, it means they’re off the hook and don’t have to have the hard conversations. They simply report your “no” to the requesting employee or candidate.

They love when you say no, because the alternative is messy. If you say yes and quickly follow it by what you need to execute the “yes”, the burden is on them.

I say screw being the fall guy/gal for bad managers. I say let’s embrace saying “yes” with a bunch of conditions that looks like the Treaty of Versailles and see what happens.

Start saying yes to change the narrative of how you’re viewed as a leader and build a better brand as an HR leader/HR pro.

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Looking for help in enhancing your brand as an HR Leader? I recommend you take a look at SHRM Education Spring 2020 Catalog and pay close attention to these programs and e-learning modules:

  • 32 – Consultation: Honing your HR Business Leader Skills
  • 33 – Investing in People with Data-Driven Solutions
  • 34 – Powerful Leaders – Transform your personal brand and executive presence. Strategies for Leadership in HR.
  • 35 – Future of Work Fast Track

 Use the code “HRRocks” when registering for a Spring or Summer SHRM Educational Program and receive $200 off until May 15th! (excludes SHRM specialty credentials and SHRM SCP/CP prep courses)


The HR Famous Podcast: E11- The Future is $99/Month HR Managers (and thy stripper name shall be...)

It’s episode 11 of The HR Famous Podcast, long-time HR leaders (and friends) Jessica Lee, Tim Sackett and Kristian Dunn kill some more time by recording a new episode on the pod (of course trying to flatten the curve in their respective isolation pods) focused on what virtual HR looks like today – including what kind of HR services you can get for $99/month. Plus there’s some stripper name talk too.

Email subscribers click through if you don’t see the player below or click here for a direct link or hit iTunesSpotify and Google Play - please rate and review!

Show Highlights:

1:42 – Jessica calls Tim sexy, or at least she calls his voice that, while he proceeds to completely pass on the compliment and instead complain about back to back conference calls followed by hating on Kris’ deck, which he sure seems to be jealous of. Not the first time he’s talked about Kris’ deck. Sounds like it’s gonna be a really good episode.

3:13 – The crew takes a cue from John Krasinski of The Office fame and channels some of his Some Good News goodness – at which point KD shares that his house looks more like Lord of the Flies with nearly grown children fighting over Corn Nuts. Just kidding. The real good news is that his boys are home and bonding. Sacks meanwhile shares that his team is finding the purple squirrels. They exist. They can be found.

6:06 – JLee humbly admits that she has finally – nearly 20 years into her career – mastered VLOOKUPs in Excel and shares that she and hubby have come to an agreement to FINALLY allow for some food delivery to start happening in their household.

7:46 – On to the real topic. Wait for it. JLee gets an ad on her FB feed and it’s for… drumroll…  get your very own HR manager for $99/month via an L.A. based startup, Bambee.

10:26 – Tim reveals the truth about Bambee. These aren’t HR managers who are on the other end of the phone line providing consultation to Bambee’s clients. (And no, they aren’t strippers either.) These are life insurance sales people disguised as HR relationship / account managers.

12:40 – KD breaks down the model. They start with offering a baseline of HR services targeting SMBs that maybe just to start have an HR coordinator who can also do payroll. At 100+ employees, bigger needs obviously develop and that’s when you can’t leverage Bambee anymore. But Sacks thinks there’s no way there’s any value to be gained from a service that’s $99/month regardless of your company size.

15:15 – JLee gets more curious about who exactly these HR managers are that Bambee is hiring and finds a single job posting for the job. It turns out you have to manage 200 clients at a time in addition to the upsell work they do on the life insurance and training services the company also offers. But look, they have a really good Glassdoor rating as JLee finds. People are happy to work there.

19:29 – The crew exposes the fallacy of Bambee, especially in this era of the Rona – virtual, remote HR services yet they require their HR managers to work on-site.

23:00 – KD prophesizes that virtual is the future and the world will be moving to being employed outside of your metro area. Which gets the group talking about what the true value of HR is, and what it then means to deliver HR in a remote environment.

27:50 – A new business idea emerges. It turns out the crew actually not-so-secretly loves the Bambee model but just with higher end remote resources. They struggle with what to call it though. There’s got to be an available stripper name out there though. JLee quickly moves away from sharing too much about their next business venture and seeks out some advice from the guys.

31:22 – Kristian Dunn the life coach offers JLee some advice on how to influence and lead in these times when we’re virtual and remote. He also proceeds to pronounce “Marriott” the right way. It rhymes with “chariot” folks. And Sacks comes back around to Bambee again and the value of the service and wants in on the biz.

37:00 – The guys land on a stripper name that they’ll call their next biz. Wait for it. Welcome to the stage… (you have to listen to hear it).

39:00 – KD wisely shares that he knows enough to not ask what’s for dinner. Especially if it’s chips and dip again.


The HR Famous Podcast: e9 - For HR Leaders, "1" is the Loneliest Number...

In Episode 9 of The HR Famous Podcast, long-time HR leaders (and friends) Jessica Lee and Tim Sackett (Temporarily “Furloughed” from HR Famous, KD) come together and talk about what it’s like to be an HR Leader during the COVID-19 Crisis.

The team talks about how home/work life has changed for them the last month and the importance of finding your support system. We acknowledge the challenges up ahead for HR leaders and look to past experiences during times of crisis. Listen as the team discusses how industries are relying on each other, the birth of “Gen C” and how to implement fluid strategies during constant change.

Listen below and be sure to subscribe, rate and review (iTunes) and follow (Spotify)!!! Listen on iTunesSpotify and Google Play.

SHOW HIGHLIGHTS:

1:30 - Jessica is Back! Kris is now furloughed and Tim and JLee talk about how young they look! Tim says we hate hiring two types of people: Old people and Fat people!

4:00 – Things the bug you about your WFH partners! JLee dishes on what bugs her most about BobbyJ, and Tim shares an amazing drink recipe. Tim found out his house isn’t big enough for WFH for him, since the rest of his family already took all the good spots!

9:00 – What’s it like to be an HR Leader in the world of COVID? JLee believes being an HR leader today can be lonely and isolating when we are dealing with so much heavy stuff. So, Tim and JLee talk through how do we support each other and find coping mechanisms. Everyone thinks HR knows the plan, which adds so much stress to us and our teams. Tim comes clean that he and KD talk every day!

13:10 – It’s okay to be human during a crisis in HR. It’s super hard to prepare for the crap side of HR. Laying folks off, delivering bad news, etc. We all love the great side of HR, but the last decade has made most of us forget about the bad side of HR. Tim gives stories from the trenches when he was considered the Grim Reaper!

17:25 – All Industries rely on each other in times of crisis. The big question is do we become more global or less global from the fallout of all of this. We rely on other countries for so much, but we now know we might need some America-based supply chains to protect ourselves in major crisis.

19:38 GenC is created! We are now calling kids who grow up during Coronavirus times – GenC’s! Tim talks about how his GenZ sons are graduating college in a bad economy and how that has a real impact for those kids who went through primary school during the Great Recession and now come out to the real work world during a pandemic.

23:15 – Fluidity with how you lead. In times of crisis we still need to plan, but you better be fluid with those plans because the only thing we know right now about leadership is as soon as you think you have it down, things will change!

25:15 – Tim gives a shout out to friend of HR Famous Trish McFarland! Introverts you need to contact your extroverted friends and make sure they’re doing okay, and JLee tells Tim he needs to watch Tiger King on Netflix!


Opportunity for Great HR Pros: Making Remote Work Recommendations Post-Covid While Cutting Rent...

It's all going to change! Once people have worked from home for this long of stretch, they're never coming back to the office!

If I could short the stock of every expert who has made these proclamations in the COVID-19 Cubeslockdown era, I would. That being said, the world of work IS likely to change based on what we've learned. But offices aren't going away. They'll change.

In white collar America, the trend has long been leaning towards more remote work. Some companies have taken the full plunge, some have barely dipped their toe in the true "remote workforce" water.

The most likely outcome in a post-COVID world? Companies with large white collar workforces are likely to ask the following questions after we're through this crisis:

What did we learn about our people's ability to work 100% remote?

What adjustments do we want to make to our previous assumptions about using remote workers?

What positive financial implications can this have for our business?

Ding! Ding! Ding! Hey HR leaders and HR pros! Some of the your companies will be late to ask these questions because everyone is in survival mode, even after people return to the office. That's why thinking about the future of work at your company should be something you own. So let's work through what your game plan should be.  Ready? Here we go.

1--Get the number of white collar professional FTEs at any location in your company. For sake of this exercise, I'm going to use "200 FTEs"

2--Get lease info - the amount of rent you pay to a landlord to support those FTEs with office space. For our exercise, I'll use this calculator that says on average, a 25 person company with average space requirements would need an estimated 6,250 square feet (25 people x 250 sf/employee).  Do the math for 200, and you arrive at 50,000 feet of space for a company/location with 200 white collar workers.

3--Calculate your current cost - I'll use an average of $24 bucks per square foot for decent space in Atlanta, which means the annual cost for 50,000 feet is $1,200,000 (note this is an effective per square foot rate after rebates, free rent and T&I).

4--Now you - the HR/Talent Pro - make a recommendation to you leadership team on that we learned a lot about working remote during COVID, and your company should take advantage of more remote work as not only a recruiting advantage, but a financial advantage.  

Run the numbers based on your current state/future state. If your company was almost 100% work in the office, you make the recommendation that we're going to drop the number of days worked in the office by your workforce by 40% (moving from 5 days a week in the office to 3), and the impact is clear. If you already had some remote days, do your own math but make the cuts related to time in the office significant.

5--Calculate the savings and make your recommendation. If your annual cost for rent is $1,200,000, and you propose to drop days in the office by 40% - and you state that over time, that equates into an opportunity not just offer remote work as a recruiting advantage, but as a financial advantage that could deliver $480,000 in savings.

Some of you will say your lease has 5 years to run. That's what subleases are for, Sparky. Some of you will say the owner/founder of your business owns the building. Sounds like a sweet deal for Tommy. You can still sublease, my friend. If you sublease the space you don't need at $12 per square foot, you're looking at $240,000 in annual savings in the example above.

And of course, if your lease and your agreement is up for renewal or will be in the next year, you should do this math quickly and make your recommendation.

THE WORLD OF WORK WILL CHANGE due to the Shelter in Place lockdown we experienced via COVID-19. It just won't go 100% remote.

Grab this opportunity as an HR Leader and make your recommendation for remote work. Regardless of your current position as a company, more remote work is a recruiting advantage - and a financial one as well.


THE HR FAMOUS PODCAST: e1 - Who Is HR Famous?

NOTE FROM KD: Here's a new podcast from me, Tim Sackett and Jessica Lee called "The HR Famous Podcast". Take a listen and we'll be back on a weekly basis. See player below (email subscribers click through if you don't see it), and please hit iTunes, Spotify and Google Play to subscribe so you get notified whenever there's a new show on your phone.

In the first episode of The HR Famous Podcast, long-time HR leaders (and friends) Jessica Lee, Tim Sackett and Kris Dunn get together to brutally make fun of themselves, explain the tongue in cheek title for the podcast, talk about their long-term friendship as HR pros and generally discuss the low wattage impact of being "HR Famous." 

Show Highlights:

1:35 - JLee comes over the top to correct Kris for his pronunciation of Marriott, even though the way he says it is how the rest of the world says it.

3:00 - KD, JLee and Tim discuss each other's backgrounds, starting to write and speak on all things HR and the impact all of it has had on them.

7:59 - The gang discusses their nicknames and JLee breaks the news that if she would have taken her husband's last name, future projects inside the team could have been named "Chun and Dunn."

10:05 - Tim breaks down the inside joke and self-deprecation of the name of the podcast, "HR Famous."

13:40 - Jessica, Tim and Kris discuss their top HR famous moments, which is enough to be recognized occasionally but quickly followed by something that returns them to reality. Highlights include bosses not realizing they write/speak, being asked to take selfies of other people after they speak, occasionally being recognized on airport walkways before boarding in coach, their likeness being broadcast on a book and friends/colleagues seeking to protect their rights, and being awful with names.

27:50 - KD Shares the origin story of how the gang met when he onboarded Jessica and Tim at Fistful of Talent.

Resources:

Jessica Lee on LinkedIn

Tim Sackett on Linkedin

Kris Dunn on LinkedIn

HRU Tech

The Tim Sackett Project

The HR Capitalist

Fistful of Talent

Kinetix

Boss Leadership Training Series


What Does Being an HR Capitalist Mean?

Had a couple of people reach out to me in the last week with the express purpose of getting help to describe to others what being an HR Capitalist means.

It's a cool question. I like "HR Capitalist" as an identifier, and while all great HR pros and leaders aren't HR Capitalists (there's more than one way to be good at HR), I do believe that all HR Capitalists are great HR pros.

The readers that reached out to me were both non-HR execs who needed help describing to others what good HR looked like. It's a cool compliment that they reached out, and their question is humbling and one I take seriously but don't pretend to know the answer to.

For me, being an HR Capitalist means you identify yourself as an HR pro who does the following things naturally:

--Understand the business your company is in better than some or all of your peers in other departments.

--Understand the truth that the best talent wins, and anything you can do to help your company upgrade talent is win/win.

--You're not afraid to admit that recruiting isn't a burden, it's a necessity as part of your identity as an HR/Talent pro.

--You are a source of counsel for employees, peers and the C-level alike. They all know you're practical as hell, don't sugarcoat your feelings and generally give great advice. They also know you can put the conversation they have with you on complete lockdown from a confidentiality perspective.

--Understand the need for rules and process, but you don't let it run your life as an HR pro.

--Try to say "yes" more than "no" as a HR pro, even if the "yes" is a list of things that the person in front of you might have to do to in order for you to help them.

Those are the highlights, but I wrote a book that explores the lifestyle of an HR Capitalist as well - The 9 Faces of HR. 

9 facees

In The 9 Faces of HR, my forward to the book is a bit of a private letter to the people who do great HR, many of whom are HR Capitalists. I'll leave this post with a clip from the forward to The 9 Faces of HR:

If I’ve learned one thing over twenty years as a manager, director, and VP of HR for big and small companies alike, it’s that great HR matters. While HR has long been considered a backwater by the salty characters from other departments, we all encounter in our daily corporate lives great HR pros who have a way of making people standup and take notice, often causing the following reaction: “WTF?”

When the non-believers curse, they don’t curse because they find the HR pro in front of them non-credible. They curse because they didn’t expect to be challenged. And that’s the whole point—non-believers love bad HR. They love bad HR because it means they either do what they want as quickly as possible, or inaction and delays get blamed on someone else.

Great HR, on the other hand, is a revenue producer. No, I don’t have the return on investment (ROI) study on that—stop reading now if you need that. I didn’t need the stat sheet to know that Steph Curry was different or that Carrie Underwood was going to be the most successful American Idol contestant. Like great HRPros, Steph and Carrie were just different. They had “it.”

Great HR pros and HR Capitalists have "it". If you've ever been told that "you're not like other HR Pros I've known", odds are you do HR in an unexpected way.  

Being told that also means there's a high likelihood I would define you as an HR Capitalist.