Mediocre People Don't Like High Achievers...and Vice Versa...

Saw this video clip below from Alabama coach Nick Saban and had to share. As an Auburn season-ticket holder, it's hard to post about Saban, but - no one's had more success, seems more demanding or non-tolerant of sloppiness.

The video below is pure Saban - after a disappointing year by his standards - talking about his goals for spring practice. The gems include:

--"Mediocre people don't like High Achievers"

--and "High Achievers don't like mediocre people"

Don't let other coach-speak like "on the bus". "off the bus" and "do your job" distract you. The real message here is that Alabama Football, led by Saban - which never takes a recruit who isn't elite, period - is headhunting the players and people in his organization that are net negative to the cause.  

At Alabama, being net negative to the cause as a player doesn't mean a thing about ability - it's mindset, ability to work with others, play a role, etc.

Saban goes on to tell his players that one day, they're going to be in the world of work, and someone like him is going to be on mission to get mediocre people out of their company as an agent of change.

"Which one do you want to be?", says Saban.

Saban is telling them they could lose their jobs, scholarships, etc. He's also channeling Good to Great from Jim Collins with the reference to mediocre people.

I'll allow it - Saban is a maniac, and bonus points to the work reference to his players, all of whom believe "work" is the NFL, which is assuredly not for everyone in this meeting. Topgrading is alive and well and if Saban is doing it, we should be thinking about it as well. 

Video below (email subscribers click through for post to view) and at link above.


Framing As A Working Professional: What It Is and Why You Should Do It...

“The most talented successful people in the workplace consistently “frame” their goals, work and outcomes via varied communication strategies.”

-Kris Dunn, aka “KD

When someone quotes themselves, hold on tight!  Buckle up! Framing

What is framing? It's not being a victim. It's being proactive. It's getting your story out there as a professional, "framing" the dialog about who you are, what you're working on and most importantly to you - how you're doing.

It's using of a variety of communication techniques to ensure all know what you are working on - including face to face, email, reporting and more.

Framing includes:

--Communicating what your goals are for a specific period.

--Communicating your challenges and progress.

--Communicating your wins and finished work product.

--Communicating your opinions and takes on what's going on around you in your area of subject matter expertise.

How's not bothering people with your goals, progress and outcomes going?  Not great, right?

You should frame more.  Don't let others build the narrative about who you are or how you are doing - take responsibility for the story. 

Framing is necessary for your career. Framing, for lack of a better word, is good.

Framing works. Do it - stop being shy.


New Year's Resolutions For HR Pros Are All About Not Being a Slave to Transactions...

New Year's Resolutions. Seems like they're trending down these days, doesn't it?  Does anyone do them?

The drill is usually about weight loss or some other type of personal improvement. We don't do resolutions as much at work, and that's a shame.

Resolutions at work can be powerful if used correctly.  And the best way to use resolutions at work is to pledge to do less work that doesn't matter, and more that does.

Example - being a slave to email is something we all fall pray to throughout the year. We hear the incoming tone, and we have to look.  And react.  Most the time, it could wait.  The right new year's resolution is to stop being a slave to email, to schedule the blocks of your day that you're going to deal with email, saving you time to work on things that really matter.

For HR pros of all levels, the resolution that matters most is to get out of allowing transactional work dictating the majority of your day.  Most transactional work for HR pros is delivered through email.  Somebody needs an answer to that.  Somebody else has a question about this.  You react all day long - so do I.  We're classical trained to react, to the point we trick ourselves into thinking that always being available is the best way to provide high service levels.

But - that take has more to do with being comfortable being needed and being able to have a sense of accomplishment.

It's like mowing the grass - when you do it, you look at the finished product and it's easy to see your effort led to the result.  That's comfortable.

BUT - it's fools gold. The big value add for HR pros isn't to answer questions, it's to do thinking work that leads to projects and initiatives that lead to added value.

And that added value, my friends, is uncomfortable.  What if we aren't good enough to add value in that type of work?  Most of us fear that subconsciously.

So we let email and other transactional work run our lives. 

My new year's resolution is to do email in three daily blocks - no more.  If I have gaps in my schedule with nothing to do, I'm going to pick the highest value project I can to work on and refuse to go back to email until it's time on my schedule.  

Wish me luck - and consider something similar.


What I Hate About SharkTank...and How to Deal With It...

And as you might suspect, it's linked to leadership and talent.

I love SharkTank as a show - when I'm not sure what to watch, especially with my teenage sons around, SharkTank is the go- Shark-tank-to.  It's entertaining, educational and conversation-provoking with my sons able to think about deals, negotiation, etc.

But there's one thing that drives me crazy:

I absolutely hate it when a shark makes and offer and tells the target he/she has to decide RIGHT NOW!!!  Without entertaining other offers...

I know what you're thinking.  "That's why they call it SharkTank, KD."  "Grow up, KD."  "Sucks to be them, KD."

You're right.  BUT - the very things people like Mark Cuban value most in a partner are the things they're trying to bully them out of.  Standing up for yourself - keeping deals/offers afloat why you shop for something better, etc.

The sharks in SharkTank would never be bullied like that.  But, they have people in front of them that value their involvement, want to go away with a deal, etc.  I'd say over half the time the strategy works.  The other half of the time the entrepreneur fails to deal with the expiring offer/bullying tactic in an effective way.

That's why it's about time for the pitching entrepreneurs to wise up and have a strategy to deal with the bully.  Here's the strategy they should use whenever a Shark makes them an offer and tells them it goes away unless they accept immediately without hearing other offers:

1--Thank them for the offer.

2--Remind them of the type of partner they want. "Mr. Wonderful, I know you're going to expect me to negotiate for you/us if we become partners, so please allow me to hear any other offers.  Since you were first, I'lll guarantee I'll come back to you and give you the right of counteroffer/first refusal if someone else makes an offer that's better than yours."

3--Proceed.  If they go away, they go away.

4--If you proceed and there aren't any other offers or you want the original offer, come back to the Shark who tried to use the bullying tactic and say, "Mr. Wonderful, your offer expired and I told you why I wanted to do what I did.  I'd love it if you came back in with that offer.  While I didn't heed your ultimatum, you now know I'm a partner that can seek the best deal for our business if I'm in a environment that requires negotiation."

I'm shocked more people aren't prepared for this tactic when they appear on SharkTank.   

The only time entrepreneurs who appear shouldn't use this talk track is when the Shark gives them 100% of what they asked for, or when 3 or more Sharks are already out.  That's common sense. 

But if a Shark gives you a lower than expected offer (as the first or second one in) and tries to bully you to accept right then and there, have some spine people.  Be prepared and use the talking track above in your own words.  It effectively turns the energy against the Shark and forces them to publicly confront what they want in a partner.

Oh, and never take an offer from Mr. Wonderful. 


Unlimited Vacation vs. Remote Work: Who Wins?

If there's ever been a hype machine that reached peak myth status in the world of HR, it's unlimited vacation, trailed closely by:

--no performance reviews PTO

--dog-friendly company

--peer feedback

--HSA accounts

But I digress. Much has been written about the cool, trusting and performance-first view of any company that would dare to offer unlimited vacation. I have to admit, it's intoxicating, until you figure out that most employees are dramatically underprepared to think about the responsibility and accountability that goes with the perk. I'd argue that there are 3 types of employees related to how their perceive and get their heads around unlimited vacation:

--The clueless. They think they can really take as much vacation as they want and really don't look inward at their performance related to their level of PTO. (10% of your employee population)

--The strong. High performers who operate at a higher level. They already understand that they're generally always on and appreciate unlimited vacation giving them the change to work and play something other than the office. They always answer the phone, so no one really challenges their face time.  They've already proven in. The also understand that their vacation is only vacation until it isn't, at which they hop online or on the horn and knock the required #### out. (10%)

--The huddled masses. Please - these people need rules and routines. They've been around the block enough to know that nothing is free, so they end up taking the same amount of vacation as they had under the old policy and are secretly pissed because they feel like the new rules create just enough gray area where no one really respects the fact that they are "off" when they are "off". (80%)

That scenario begs the following question - would employees rather have unlimited vacation or a healthy remote work schedule?

No question - they want remote work.

If you look at the scenarios above related to how groups react to unlimited vacation, only one group is self actualizing - the strong. But unlimited vacation becomes a form of remote work for them.  The clueless? They think they're living the dream, until you swoop in and deal with the issue by removing them from the company. The huddled masses can't stand your unlimited vacation free-for-all because they're scared to death of the consequences for not being around or having face time.

Remote work wins over unlimited vacation ALL DAY LONG.

Did I mention we might go to a dog-friendly workplace (said in my best carnival barker voice)?  Did I mention we're thinking about replacing the PPO with HSAs, which are cool, progressive and allow to manage the cost of your healthcare?

Unlimited vacation is a dream - it's the opiate of the masses.  Remote work is an OD strategy that actually can improve lives, productivity and retention.

Remote work beats unlimited vacation 10 times out of 10.  It's a four game sweep in a seven game series.


How To Not Get Killed In A "What's Wrong" Focus Group At Your Company...

Simple post today.  From time to time, HR pros have to do focus groups to determine the climate of the employee relations environment at their company.  Ideally, this is done before there's smoke in the air.  But at times, especially in a multi-location environment, that's impossible.

So how do you approach a group of 10-12 employees (focus group) to get them to talk about the challenges, but not get beheaded in the process?  You're going to have to ask open-ended Valley
questions to get employees to give you details about what's messed up, so the best approach I've found is this:

--Ask each employee to give you TWO THINGS THAT ARE WORKING WELL FOR THEM AT YOUR COMPANY and TWO THINGS THAT NEED FAST IMPROVEMENT

It sounds simple, right?  I think we'd be surprised how many HR pros who walk into hostile environments don't force the attendees of focus groups to give them some positives.

The positives are there to balance the feedback loop.  It forces people to articulate the positives in their environment, which is important for fellow employees to hear.  

Of course, the negatives/opportunities for improvement are going to be there. You'll get those.  But if you know you're walking into a tough session and fail to be brave enough to ask for the positives, you run a higher probability of losing control of the group.

Some responses you'll hear when you ask for the positives:

"The people I work with"

"The people I work with"

"The people I work with"

"The people I work with"

Not a typo.  Expect that if you're walking into a tough environment, the answers will focus on fellow employees enduring the struggle, not anything that gives credit to the company.  That's OK - you're just looking to balance the feedback loop.  You can accept this answer from as many people as want to give it.

You also might here some smart### responses like:

"I haven't lost any fingers yet"

My advice?  Accept the "people I work with" response from all and if you get a wisecracker, laugh with everyone else and then follow up and ask for a serious one.  Accept "The people I work with" from all and ask for at least one other positive that someone hasn't given the group yet.

Good luck with your paratrooper-like focus group sessions.  Don't be afraid to ask for the positives - it will make your session much more productive.


WHEN THE BOSS BULLIES THE TEAM: METH, I'M ON IT...

By now, most of you have seen the anti-drug campaign coming out of South Dakota with ads that show regular people with one of two tag lines:

"Meth, I'm On It"

"Meth, We're On It"

There's a lot of layers to the visual campaign, including:

1--South Dakota, like many states, has a huge Meth problem. Meth+we're+on+it

2--The ads show regular people. The assumption is that by being on "it", the people show are either using Meth and you don't know it, or the people shown are mobilizing to fight the epidemic.  A double entendre, perhaps.

3--When the campaign launched, there was laughter. Ridicule, even.

Here's some analysis from the Huffington Post. Take a look and I'll give you my take after the jump:

South Dakota’s governor on Monday unveiled what she considered a powerful new anti-drug campaign to combat the use of methamphetamine in the state. Now, TV spots, billboards, posters and a website featuring South Dakotans saying “Meth. We’re on it” is going viral ― for better or for worse.

Republican Gov. Kristi Noem launched the campaign to raise awareness about the meth epidemic in South Dakota. The state spent $450,000 for a Minnesota ad agency to come up with the slogan and campaign, reported the Argus Leader. Noem also requested more than $1 million in funding to support treatment services.

But the new slogan is being ridiculed by many and attacked on Twitter in viral hashtags.

Bill Pearce, assistant dean at the Haas School of Business at the University of California, Berkeley, criticized the campaign. “I’m sure South Dakota residents don’t like being laughed at. That’s what’s happening right now,” he told The Washington Post. 

Noem defended the new slogan, saying all the uproar suggested the campaign was working. “Hey Twitter, the whole point of this ad campaign is to raise awareness. So I think that’s working,” she tweeted.

When I've brought this up to my friends and laughed about it, they've brought up a good point- if people are talking about it, isn't that the goal? Hasn't South Dakota already won with the coverage?

To that, I say, NO.  Somewhere in South Dakota, here's how the decision making process went:

1--The ad firm pitched the boss the idea for "Meth, We're On it".

2--The boss adopted the idea as her own and sponsored it HEAVILY.  The message was clear, "Meth, WERE ON IT, right? I love this idea", said the boss.

3--The underlings couldn't bring themselves to tell the boss what they really thought. As time passed, the stakes were higher. Costs were sunk.

4--The campaign launched and what everyone around the Boss thought happened. The state took a huge "L" and the mockings dramatically outweighed the benefit.

My friends, this is what happens when a leader has a reputation for having to have all the best ideas and operates as a non-collaborator.  When direct reports can't win debates and arguments - even when they are right - really bad decisions get though and big failure happens.

Was the campaign worth the attention? Ask the 2,000 families in the state that got a mock Christmas card of their family created by relatives outside the state. Their family is pictured, with the now famous font "Meth, We're On It" superimposed and distributed to 100 other people in the family outside the state of South Dakota.

Good times. But that leader got what She wanted - and for good effect, immediately requested 1M in funding for the epidemic, which is like you and me requesting $1 for help with our annual cost of health insurance.

Always ask and listen to your team. Give them a chance to help save you.


Trigger Warnings on Disney+...Could They Work for Managers?

Did you sign up for Disney+ over the last couple of weeks?  10 million other households did.

You didn't know you needed another streaming service, but Disney+ comes with some unique features, mainly that the entire catalog of Disney is available for streaming. That's a deep catalog.

Of course, even though the catalog is deep, there's some issues. Material sourced from the 1930's, 40's and 50's might have some theme that aren't Lady and tramp warninginline with today's world. For this reason, Disney has implemented a "trigger" warning of sorts on any material that might be challenging.  More from the Washington Times:

Disney’s new streaming service has added a trigger warning to certain classic movies like “The Jungle Book” and “Lady and the Tramp” to address possible “outdated cultural depictions” that could offend viewers.

Disney Plus, which launched Tuesday amid a host of technical issues, issued a disclaimer on some decades-old movies that reads, “This program is presented as originally created. It may contain outdated cultural depictions.”

The warning appears in the movie descriptions for “Dumbo,” “The Jungle Book” and “Lady and the Tramp,” among others that have faced criticism for depicting racial stereotypes.

My super-conservative friends view that as more political correctness. I view it as a masterful stroke by Disney. Let me share the warning/disclaimer again, by itself:

“This program is presented as originally created. It may contain outdated cultural depictions.”

That's solid communications work by Disney. It allows them to share the material and satisfy fans, but also warns that this stuff is from another day and time, even another world. It's even educational and can drive conversations in households with reasonable people who want that type of conversation. And of course, the warning allows you not to watch as well.

Of course, I'm a HR/recruiting/talent nerd. The first thing I thought of was this:

Could we use the same type of trigger warning for good people in your organization who are insensitive to the needs of others and seem to run afoul of public opinion at least once a quarter?

I'm not talking about people who are blatantly racist, etc. I'm talking about the people who are likable but grew up different from you and me and haven't made the complete turn to the 2020. They mean well. But they can't get out of their own way.  We don't want to give up on them.

Let's say you've got an incoming email from this person. There could be a pop-up that could say the following before you read the email:

"This individual is presented as a work in progress. He/she may contain outdated cultural norms, beliefs or depictions. We believe they're evolving, but it's a work in progress."

That's truthful for a lot of people in the average organization. It feels right.

Of course, some of you would snap the warning or share it in your IG story and ruin the feature.

This is why we can't have nice things. Continue about your day without organizational warnings that could make our work life better. LOL.


Who Sucked Out The Feeling? You Did.

Look around could it bring somebody down
If I never made a sound again?

Who sucked out the feeling?

--Sucked Out by Superdrag

Quick thought while I'm on vacation.  Let's say you're on a conference call, you've got 3 people in a room and either another person or team on the other line.  Something comes up you're not sure about or perhaps you have a disagreement on your end - in your room.  To resolve the issue, you make the decision to mute your line so you can discuss on your end without being heard.

You just sucked all the good times and trust out of the relationship.  If not forever, for awhile.

I'm not talking about two sides battling on an issue.  I'm talking about two or more parties working for a common good, be it a project, an initiative or a product launch.  

You muted your line. #Interesting

Who sucked out the feeling? You did.  We'll be on the other end feeling small.  Holler when it's time for the kids to come back in the room!

Unless you're negotiating an armistice to an armed conflict or a legal matter, just tell people you're going to discuss and get back to them.  That feels 100 times better than a 2-minute mute session.

Enjoy the Superdrag video below.  If you've heard this cut, tell me you haven't screamed the chorus along with the lead singer of average talent.


Work with KD: Content Creator/Brand Accelerator Job at Kinetix in Atlanta...

Attention Atlanta Connections - Cool opportunity to do fun brand and marketing stuff with yours truly. Please share this with folks you think might be a fit!

Click this link to apply - full job posting at link and also below:

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Content Creator/Brand Accelerator

As a Content Creator/Brand Accelerator at Kinetix, you’ll work with our team to amplify the already strong primary and secondary brands of Kinetix to create brand awareness and help us fill the top of our sales funnel. We’ve got great brands at Kinetix and have long believed in content marketing. Kinetix We’re looking for you to help us ramp up the unbelievable assets we have in place and send a consistent, daily message to the marketplace.

The right person for this role will be someone comfortable using content and thought leadership in B-to-B marketing capacity. Creative and editing skills in video and graphic design are preferred, as is an intermediate to expert level on social media platforms. An appreciation of brand voice is required, as our brands have a point of view that should be present across all platforms.

Still reading? Here’s some stuff you’ll focus on:

·        World Domination – There, we said it. But the good kind, not the bad kind.

·        Create and manage editorial and social content calendars - designed to accelerate the primary and secondary brands of Kinetix (kinetixhr.com, hrcapitalist.com, fistfuloftalent.com, bossleadershiptrianing.com and more!)

·        Run pre and post production project management of all big content pieces (BCP): videos, podcasts, white papers, blog posts, etc. to end with amazing large form content pieces designed to promote thought leadership at Kinetix. (Bonus points if you have writing skills to participate in the creation of the BCP. Subtract bonus points if you like corporate acronyms like “BCP.”)

·        Digital skills to run any of the pre and post production elements using the Adobe Suite or InDesign is a bonus. We’re giving a lot of bonus points here - we’re like that teacher in college that’s really hoping you make it.

·        Independently create short-form pieces of content from BCP (posts, images, IG or FB stories, quotes, remixes, GIFS) - We’re looking to create great content pieces (BCP) and then chop them up and reuse them like the place your used BMW went to the time it got stolen.

·        Create and execute distribution of all content (big and small) on relevant social platforms - Social platform skills will be a big deal in this job. We’ll also want you to learn paid social as part of this gig if you don’t already possess that skill.

·        Community management when you’re not tied up with the content machine - Community management means helping us grow the social channels in a smart, authentic, non-sleazy way, as well as helping us grow our email marketing list. We’d also want you to help our thought leaders be uber-responsive on social as part of the job.

·        In your spare time, run a bootstrap speaker’s bureau - designed to put our thought leaders in front of audiences that are interested in our message.

·        Work with a cool existing creative marketing team at Kinetix - you’re not alone, although this posting made it sound like that. Our Kinetix marketing team does great creative work on behalf of our client brands, and they’ll help with delivery on your projects as needed. We won’t let you touch the client brands, because we’re being incredibly selfish.

Some Things the Right Candidate May Have:

·        Bachelor's degree in marketing, journalism, public relations, business or digital communications (if you don’t have any, but are a perfect fit – tell us why)

·        Writing skills

·        3-5 years of proven success in marketing, lead generation, digital and social media experience

·        Able to create good working relationships with colleagues

·        An affinity for Gen X leaders and acknowledgement that Gen X is the greatest generation, or the ability to fake this in the workplace

·        Able to work well independently and with a team

·        Complete comfort with social tools (LinkedIn, Facebook, Twitter and Instagram)

·        Creative and curious in a wide variety of media

·        Crazy detail orientation that leads to execution

·        Comfortable with chaos and daily changes

·        Working knowledge of Adobe Creative Suite (Photoshop, InDesign, Illustrator)

·        Location – Atlanta strongly preferred. Would consider Birmingham for the right candidate. Remote only if you worked 2 years for Gary V or the Kardashians.

EOE - M/F/V/D/SO