If You're Pointing Me To Your Automated Calendar to Pick a Time, You've Already Lost Me...
February 20, 2020
Stop me when you've felt one of these before:
1. You and Person B are friends and/or business associates and have a relationship that is beyond the initial stages.
2. Person B (without the relationship listed above) has asked you for help/assistance via a meeting where they can have some your your (valuable?) time.
3. Person B works for a company you're paying for some type of service.
So imagine one of the forms of Person B has reached out to you. All of those forms of Person B are a bit different, but one thing is for sure - you're at least equal in the relationship, and in #2 and #3, it's fair to say that at least for now, you're the more important party in the 2-way relationship.
Which is neither good nor bad. Until Person B does the following to set up a meeting with you after you've agreed to meet:
PERSON B SENDS YOU AN AUTOMATED LINK TO THIER CALENDAR AND ENCOURAGES YOU TO SELECT A TIME THAT THEY ARE OPEN.
PERSON B IS VERY BUSY. THEY'VE AUTOMATED THEIR SCHEDULING.
PERSON B NEEDS YOUR TIME. BUT RATHER THAN WORK A COUPLE OF EMAILS WITH YOU TO FIGURE OUT WHAT'S GOOD FOR YOU, THEY'RE TELLING YOU WHAT'S GOOD FOR THEM - VIA TECHNOLOGY.
Goodbye relationship. Hello automated future!
Here's what you signal to me when you are Person B and you send me an automated process that "invites" me to select a block on your busy calendar:
1--You're treating me like the cable company does.
2--The cable company doesn't really give two shits about making me feel like there's a relationship.
3--The last time I checked, you didn't provide HBO (game of thrones) or Showtime (Billions) as part of our relationship.
4--It's fair to say since you aren't the distributor of Game of Thrones, I'm less willing to feel like a transaction related to our relationship and your unwillingness to spend a little time to make me feel like we're connecting when asking me to spend time with you.
Hey Person B (which is all of us from time to time, right?), watch the transactional nature of the scheduling services you're using when you ask me for time.
Or as an alternative - find a service that will easily look at my calendar without setting up an account or will automate the process of you having a brief conversation with me.
Isn't that the promise of AI? How about automating the process and making me feel like I'm having a conversation with Person B? That would be cool and acceptable.
Or you can just treat me like the cable company does and see how that works out for you.
Related: Get off my lawn.
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