YEAR-END PERFORMANCE REVIEW: The Outcast, the German, and the Guy With a Heart Condition....
Why You Hope Employees Use Email to Attempt Union Organizing...

Do Your Most Valuable Employees Feel Like "A-Listers" or "Silver Club Medallion"?

I have to travel a lot for work, and I've made the life decision to live in Birmingham.  As a result of that location, I generally fly one of two ways:

1.  I fly Southwest out of Birmingham, and get some direct flights but still have to connect about half the the time. A list

2.  I fly Delta and always connect via Atlanta to wherever I'm going.

Now, you might think this is a rant about the Atlanta airport - but it's not.  I've fine with the ATL to connect.

This is a rant about simplicity, with an angle about frequent flyer programs.  I'm probably biased towards Southwest, because that's how I grew up travelling professionally.

I'm what's known as an A-lister with a Companion Pass on Southwest.  Fly enough segments and it's yours.  You get to board first and pick your seat, and your spouse can fly anywhere you're going to fly for free.  There's never any question about what you get. Of course, the downside is that there's no first class at Southwest, so that benefit has limitations.

More and more, I'm flying Delta for work.  As I listen to all the classes of status that they call out during boarding (1st class, Diamond Medallion, Platinum Medallion, Gold Medallion, Silver Medallion), I had no clue what's going on - until I looked it up.  

On Southwest, flights and credit card purchases can combine to get you to an elevated status - "A-list".  On Delta, they call out the 5 different classes during the boarding process before they get to general boarding.  Inclusion at each level is related to MQMs, MQDs and MQSs.  

Two thoughts come to mind:

--If everyone has a form of status, does anyone really have status?

--I need a nap to figure it out.

Workplace connection - You've got a group of employees who are the most important people at your company.  Do they feel that?  Is it easy to identify?  Or have you created multiple identifiers designed to make as many people "kind of" happy as you can?

I'm good with being A-List.  Silver Medallion?  Like Groucho Marx once said, "I don't want to belong to any club that would accept me as a member."


Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Your comment could not be posted. Error type:
Your comment has been posted. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.


Post a comment

Your Information

(Name and email address are required. Email address will not be displayed with the comment.)