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A Monday observation from the desk of the Capitalist...

We did a webinar over at Fistful of Talent on Facebook recruiting last week.  By all accounts, it was a big success, with positive feedback flowing to the primaries that were involved from FOT - KD and Tim Sackett presenting and Holland Dombeck running the technical side.

But there's one thing that would cause a lot of people to blink.  For every 10 people who took the time to comment that they loved it, there were at least two that didn't care for the style at all.  And they were vocal via email.  Most of those people asked for the slides, but took the time to say they could have done without some of the style elements.

What style elements you ask?  The FOT webinar isn't one of those things where we slam the slides and just read.  The FOT style is more conversational.  Tim and I chatted it up at the start, talking about how we knew each other.  I called Tim a Freak.  We commented on the thoughts of each other like we were having a conversation.  We made fun of MacGyver - a lot.

Some people really hated that style.  A lot more people really loved it.  When I saw the negative emails, it's human nature to stop doing what drew the negative emails.

There's just one little problem with that approach.  Stop doing what we did to get rid of the negative emails, and you lose the fans of the approach who really liked the vibe.

Which begs the question for the future - do you:

1.  Do what you do, get the positive vibe and connection with the people who value the approach - and live with those who hate it, or;

2.  Neutralize the approach and offend no one.  Get rid of the negative comments but lose the people who really liked what you did.  

Me?  After letting the sting ease with the topical creme applied, I think you take risks and adjust for the next one, but keep taking risks and be yourself.  

Like Andy once said in the Shawshank Redemption, you better get busying living or get busy dying.



You keep on doin' whatchur doin' - 'member what Abe said.


I haven't had a chance to track down your emails and write but I thought the preso was great. Energizing great. You planted a seed and motivated me to go do something, which is hard to do with PPT, a phone, and an hour.

I like the warmth/human touch but I remember it feeling like a looong time talking about the fam so I could see folks questioning the length. Maybe something more upfront to lock viewers in, but its a shame for the viewers if they tuned out, they clearly missed something important.

The pace was a bigger issue - it was very fast - and if I was in bar with the two of you I'd probably struggle a bit to keep up.

I also found myself asking questions that you were about to answer. Maybe that's just my nature of thinking three steps ahead sometimes.

Overall great job and keep doing what you are doing!

Paul Hebert

Pleasing everyone is the path to "average".... no one got rich doing what the average says to do. Ask Steve Jobs... ask ... well there are others I'm sure...

Either way - "to thine own self be true and screw the haters." Shakespeare (I think - that's what google said anyway...)


Thanks, Boss Man. I needed this today. I know what to do now... let it ride.


Now, the world don't move to the beat of just one drum,
What might be right for you, may not be right for some.
A man is born, he's a man of means.
Then along come two, they got nothing but their jeans.

But they got, Diff'rent Strokes.
It takes, Diff'rent Strokes.
It takes, Diff'rent Strokes to move the world.

Everybody's got a special kind of story
Everybody finds a way to shine,
It don't matter that you got not alot
So what,
They'll have theirs, and you'll have yours, and I'll have mine.
And together we'll be fine....

Because it takes, Diff'rent Strokes to move the world.
Yes it does.
It takes, Diff'rent Strokes to move the world.

Joel Kimball, Fearless Leader

First rule of HR Club is:

"Don't even TRY to 'make everyone happy'." There's no Second Rule of HR Club.


Be yourself. Once you give being yourself up in any situation (love, life, work) in order to be more 'likeable', you will in fact lose what people like about you.


What would MacGyver do? Tell the 20% to suck it. I kid. I for one appreciated the feedback and would be more concerned if the inbox was empty... We came. We presented. We made you think. What's in our cup, is in our cup.


Keep doing what you do! I thought it was GREAT and made an effort to share as much as I could with others in our office. Will you be offering a replay so we can share? Or a slide deck?


Love the made me sit up and boring is my recruiting process...THANK YOU! I really wanna watch it again...please tell me it was recorded...Keep doing what you do-making people sit up and listen.

Joe Bones

I think it's all going around the respect. Like one wise man said:"First, you work at the respect and then the respect works at you"


I thought it was one of the better HR webinars that I have listened to recently. I'm not just saying that because I'm a huge Tom Izzo fan. Not even going to lie, one of the reasons why I wanted to participate was because you had me at MacGyver. I'm not ashamed to admit I am a MacGyver fan. From reading the posts on the Fistful of Talent site the presentation was exactly what I expected it to be; informative, thought provoking, witty and tons of MacGyver references. Great job to both you and Tim!

Jared Gatti

I was on the Webinar and enjoyed it. Actually wished I could chime in multiple times.

I would say for keep doing what you are doing and dont change for anyone.

They are plenty of other groups out there where the haters can go! That is the beauty of the world we live in there is always someplace else to get the content the way you want and enjoy it.


Elvira Ryder

As one of the 20%, I am grateful for the opportunity to present my perspective. That I offered feedback contrary to the majority does not make me a hater - of FOT, the presenters or McGyver. It also doesn't mean that the points I brought up lacked validity. Whether the suggestions are taken or not is up to the presenters. Perhaps it was naive of me to think the interest in feedback genuine, and this forum open-minded.


Hey Gang - thanks for pitching in. I wrote the post not to get a bunch of slaps on the back, but to just talk about how negative feedback feels and how it makes us act - often to in ways that make us less effective moving forward...

Elvira - your initial feedback and your follow up comments is probably the most valuable in this. Here's what I said in the post: "Me? After letting the sting ease with the topical creme applied, I think you take risks and adjust for the next one, but keep taking risks and be yourself."

What does that mean? It means your feedback was heard and we have to self-reflect to see what we can do to correct that vibe - pretty consistent across those who gave negative feedback - without losing the core of why people read FOT.

That's the truth. With that in mind your last sentence sounds like a pity party - how many people do you talk to that react openly and honestly to how your constructive/negative feedback makes them feel? I'd challenge the portion of your comment that suggests that I wasn't interested in the feedback or open minded about it. Tell me the last time someone shared how your feedback made them feel and what they're going to do differently as a result...

Thanks - KD

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