How many of you have watched House Hunters on HGTV? That's what I thought, nearly everyone. As a guy, I can guess that if you're married to a gal that you own real estate with, the TV stops on House Hunters often. Or your wife is DVR-ing House Hunters - because let's face it, seeing what that first time home buyer with 200K in Toronto is going to do is pretty important in the big scheme of things, right?
Here's the profile that's driving me insane. Couple is a first time homebuyer, and the GUY proceeds to whine about what he can't get for his money in EVERY home they go in. They've got 200K to spend in Toronto, and he's bitching about the fact that he can't have a completely renovated kitchen with stainless steel applicances. He doesn't like the "flow" from the kitchen to the living room. You get the drift. His wife is the practical one, wearing the... wait for it... big boy pants in the family. He's a first time homebuyer and everything he learned, he learned from....wait for it again - House Hunters.
Dude, you've got 200K to spend in Toronto. You're lucky you're not living in a trailer on the lake.
Here's your connection to human capital. That House Hunter guy is exactly like the overeducated, over-read new manager at your company. Maybe that person is part of a manager training program, maybe they were a high performer in an individual contributor role and you just promoted them to be a manager of people.
Now they're complaining about the tools you have in place to manage people. They don't think you're doing enough from a training investment perspective for them or the people they manage. They just forwarded you that article from the Harvard Business Review about developing competency maps for the organization as part of the human capital strategy. They're vocal about what they need, and more to the point, what you don't provide.
Meanwhile, they've managed people for about 2 months. They are the organizational equivalent of the whiny first time home buyer with 200K in Toronto. Like Jed Clampett used to say, they've got a lot of "book learnin". Unfortunately, they're focused on what's not present related to what they've learned in theoretical environments rather than being intent to learn everything they can by engaging their team on a day to day basis.
The best way to deal with the House Hunter guy and that new manager? Hand the House Hunter guy a hammer and a map to Home Depot. Redirect the new manager to what he's doing with his team with the tools and resources he has rather that worrying about macro-strategies.
And for the love of Jeremy Lin, please stop talking out loud about the "flow" of the second floor of a house, House Hunter guy. Compare and contrast. Make a decision and shut up about what you can't have for your money.