In Houston this week to do some training on the performance side, namely taking a great group of managers through the 6-Step Coaching Tool that was the baseline for the Please Shut Up webinar and whitepaper...
Here's your nugget for today. No one grows or is accountable for themselves when you simply tell them what to do. That's you taking a shortcut, not being a coach.
It's like I tell people who are interested enough to ask about my youth basketball coaching philosophy (and really, who's not interested in that, right? hahahahaha...)
Them: What plays do you run?
Me: We don't run plays. That limits their ability to read and react, and to be responsible for adjusting....We go in with a general idea, then tell them what their options are against the different types of defense - they're responsible for the reads. If something goes wrong, we ask them what happened and let them tell us.
Don't tell 'em what to do. Make an observation and make them react and come up with an answer and where they go from there. It may take a while to get to where you want to be, but you'll be happy you did it that way.