The Morality of Recruiting to Replace Someone - Before They Know There's a Problem...
June 07, 2011
Ever recruited for a position before the incumbent that's currently in the position knows there's a problem? Welcome to the big boy/big girl world of workforce planning, executive search and being a talent pool recruiter.
Most of us have been asked to do this. It seems wrong. It came to mind when I heard that the AP was calling around to refresh their pre-prepared quotes for a Steve Jobs obituary. More from the New York Post:
"Sources said Apple chiefs were furious to find out AP reporters had been calling top Hollywood studio and record-label executives, seeking quotes to refresh their obit on Jobs, who has been out on medical leave for several months but will join the keynote at the WWDC event in San Francisco.
Calls are believed to have been placed in the last two weeks to honchos at Universal Studios, Warner Pictures and record labels Sony, EMI and Warner Music.
A source told Page Six, "Apple found out about it and asked everyone involved not to give any quotes, although most of those called had already refused." One person the AP approached told us, "I understand they have a job to do, but it seemed a little ill-timed and macabre."
Of course, when someone finds out you're recruiting for a position that's not yet vacant, it also seems a little macabre. Especially to those you're recruiting to replace.
There are two lines of thought to help you feel better when you have to recruit for a position that's not yet vacant. Also known as "rationalizations", this is how you sleep at night and also look in the mirror in the morning and not hate yourself:
1. The higher the position, the more full contact rules apply. If they don't know there's a performance problem, execs certainly expect there to be some daggers out if things aren't going well. They're also probably going to get paid at the time of exit. You're just the assassin being asked to climb up on the building to do the shooting.
2. For mid-level positions and below, you're just building a talent pool. Tell candidates that. You might have multiple positions available, which means the low performing incumbent turned her performance around and can now stay. You're a hero because you sourced ahead of the curve, which makes total sense now since the company wants to keep the incumbent and ADD a position.
Of course, the AP reporters seeking quotes on the death of Jobs had their own rationalizations as well. Do what it takes to look in the mirror and feel good if you're asked to recruit to replace an incumbent after you've seen her whistling in the hallways - on the same day.
You've got a job to do. These days, that's not a bad thing.
I had a related moral dilemma when I took my first job as a network administrator. They guy I replaced was a friend, and he didn't know it was coming. I felt bad about replacing, but I realized that he really wasn't doing his job. He was more concerned with playing online video games than running the ISP we were working for. Business is business and although I felt a little guilty I didn't hesitate to take the job.
Posted by: Justin Dalton | June 07, 2011 at 08:01 AM
So true, like Rick James..."Cold Blooded!"
Posted by: chris | June 07, 2011 at 08:21 AM
Just more proof that HR is not for the faint of heart. Not everyone has what it takes to make it in this game. Love it or hate it, the game has to be played. Might as well be good at it!
Posted by: TexasTwittHR | June 07, 2011 at 04:32 PM
I'm no fan of the secret search. There are very few times when it is appropriate (That is to say, it's appropriate about 10% of the times a hiring manager thinks it is appropriate). Often secret searaches are done to defer that ugly performance management conversation just a little longer. ("Gimme one more beer before I quit drinking and join AA")
The wider audience is all the other employees who ask themselves "I wonder, would they treat me in this callous way?" (By the way, that's the same reason you offer outplacement and treat departing employees with some dignity...you are playing to the wider audience). You want to keep them working, and not watching their backs.
Posted by: BobCorlett | June 07, 2011 at 07:49 PM
Anticipatory search is a definite part of the placement industry, helping our clients to maintain the best talent possible. Sometimes it is even possible to place the incumbent in another position more suited to their skills. As one of the earlier posters said, this is not an industry for the fainthearted, and it does require tact and confidentiality. These assignments can be challenging and also very rewarding.
Posted by: Brenda Balch, CSP,CPC | June 29, 2011 at 11:49 AM