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March 2009

Capitalist at #22 in the RiseSmart Career Top 100...

Ladies and Gentlemen, I'm just a simple caveman.  Your complex formulas and digital mashups? Well...they frighten me!  SoGeico imagine my surprise and trepidation when the folks over at RiseSmart listed the Capitalist as #22 on their Career 100 list

So, I broke into the Top 25, much like UAB hoops after a 5 game winning streak, but before going to Memphis for its annual John Calipari-inspired whipping and DE-top 25ing.  Here's hoping it goes better for me in the RiseSmart poll moving forward.  Thanks for the mention, RiseSmart!

PS - if you love stats, take a look at the ranking system.  Word has it they're thinking about adding the BMI of each primary blogger and scoring it from most fit to least fit in their points system.  I'll spare you whether that would help me or not.  Let's just say I've got mad lanky game...


Is "Employer of Choice" the Wrong Answer to the Right Question?

Last week, I made my annual plea to HR pros everywhere not to over-react to the latest "doesn't HR suck?" article - this year's installment comes from comments riffed by Rutgers professor, Richard Beatty, and reported here in the article "Don't Trust HR" at CFO.com.

No reason to overreact to articles like this - instead, the smart HR pro spends their time trying to be Employer of choicebetter, so the business peers around them don't feel like they fit the stereotype.

But you can always learn and be challenged, even from the shock jocks.  One item that caught my eye from Beatty's comments was his questioning of the wisdom of attempting to be an "employer of choice".  Here's what Beatty said via the CFO.com excerpt:

"Human resources is also behind what Beatty called the "silly" idea that a company should try to be the "employer of choice." If you are the employer of choice, he asked rhetorically, who's going to be applying for your jobs? "Everybody and their dog's brother," he said. "You want people who are excited, enthused, and understand how to contribute to what you do, as opposed to those who simply want to find a good place to hide out."

Beatty said that it is most important to think outside the HR department box when it comes to filling strategic positions that create the bulk of a company's value. To that end, he suggested that companies might be better off appointing someone from outside the HR department to manage strategic talent. He pointed to Precision Castparts Corp., a $7 billion machine-parts manufacturer, as one company that has bypassed HR in several situations. For one, it reassigned an operations executive who ran a third of the company's 150 plants to take control of scouting for and retaining strategic talent.

Such tactics are warranted because while "the language of organizations is numbers, HR isn't very good at data analytics," Beatty said. "They don't think like business people. Many of them entered human resources because they wanted to help people, which I'm all for, but I'm also for building winning organizations."

The conventional wisdom that Beatty challenges is worth noting.  Is it worth your time attepting to be an employer of choice, espeically when your branding/culture dollars are going to attract more average performers than superstars?  Examples like Google come to mind, which has emerged as perhaps THE employer of choice in the new digtial world, but has simply fallen back on the old "we like to hire PhD's" as a simple threshold to prove that they have hired the best.

That's something, but doesn't necessarily prove ROI on the employer of choice investment.  How many bootstrapped pros with sharp elbows and much game have they passed on as a result?

So, Beatty's riff on employer of choice is interesting but flawed, and leaves me with the age old question of how I pick the superstar from the crowd of 100 candidates for my next open spot.  More art than science, I'm afraid, regardless of whether you are a Rutgers professor or a VP of HR in the software biz in the Southeast.

As for bypassing HR to manage talent similar to the Precision Castparts case study, I'm all for it if the non-HR world can beat HR at the Talent Management game. 

Hey Professor - can you share the talent metrics being used at Precision that give them a competitive advantage?  Or is the consensus that the non-HR executive simply has a better "gut" at judging talent than the HR pros at Precision?  I'd love to know more.

Not ranting or even asking you to trust me to run the business - just want to learn more...

 


The First 63 Are Free - CBS Offers Equivalent of Crack Pipe to US Productivity....

In 2008, American businesses lost an estimated $1.2 billion in worker productivity during the NCAA tournament, mostly during its first two days.

That's a lot.  But you ain't seen nothing yet.  This year, CBS is streaming video for every game - Free....!Dick_vitale

It starts this Thursday.  Your employees, with the best of intentions, are strolling along, and BAM!!! They're hit with this offer:

"NCAA March Madness® on Demand allows you to watch LIVE game broadcasts of CBS Sports television coverage of the NCAA Championship on your computer for FREE!

This year, for the first time ever, you'll be able to watch every game* of the NCAA Championship live online for free. All 63 games, from the First Round through the Final Four including the Championship Game, will be available with NCAA March Madness on Demand — so you'll never have to miss a single shot.

  • NCAA March Madness on Demand is 100% free
  • Live games streaming on your broadband-connected computer
  • Enjoy Championship highlights, recaps, and archived video
  • 640x360 widescreen video player
  • Exclusive halftime show
  • Includes The NCAA Basketball Championship Selection Show
  • Can't watch? Listen to live streaming audio from Westwood One's radio broadcasts of every game."

    You'll need two methodone clinics and a multi-port EAP line to get productivity back to where it belongs. 

    Actually, the hit to productivity is probably overstated.  Whatever happended to shared experiences causing higher level of engagment?

    PS - I've got Kansas.  Or UCLA....


    The Final Four - The HRC/FOT Talent Management Blog Rankings...(Vote Now!!)

    Welcome the Round 3 (Regional Finals) of the March Madness version of the HR Carnival!  Who's the Cinderella Story going to be?March madness   Who's Duke, who's UConn?  Who is Butler?  Who is Dick Vitale?

    Instead of asking our staff at the HRC/FOT to vote on the blogs, we're doing a a web poll and asking the participants and readers to vote on the head-to-head match ups. We’ll start with the round of 32, and then move to the rounds of 16, 8, 4 and then of course, the final match up. Winners move on, survive and advance. 

    Below are the results from the last round and the final four matchups (semi-finals), and we've linked to the blog and used the submitted post as a "highlight" to satisfy the Carnival feature (highlights of everyone's work).  Have fun!  Remember, anyone can win.  You just need a dream, a jump shot, and of course, an aggressive audience that will vote for you..

    Before we get to the final four - here are the results from round 3:

    Game #25 - HR Thoughts defeated The Recruiter's Lounge, 61 - 39%

    Game #26 - Talented Apps defeated Taleo, 58 - 42%

    Game #27- Your HR Guy defeated HR Observations, 67 - 33%

    Game #28 - The HR Capitalist defeated HR Bartender, 60 - 40% 

    The margins between blogs in each match up are getting larger, as are the vote counts - and we have a lot of pure HR blogs making it through, which has made us pause a bit to wonder if our readers are more on the HR fringe than on the recruiting fringe. What do you think?

    For the final four, we're going to open up the polls for 14 hours of voting - polls will close at 8pm EST on Monday - and then we move on to the finals. (Email subscribers, click through below to make your picks!) And with that, here are your final four matches!

    Vote Now!!


    Hating HR - Do I Really Need to Get Worked Up About What a Professor Thinks?

    Remember that Fast Company article entitled "Why We Hate HR"?    Man, did we talk a lot about that one.

    Guess what?  Some are still less than enamored with us.  Need Evidence?  Just check out the following article from CFO.com, where Rutgers professor Richard Beatty is using the old lightning rod strategy to increase his personal revenues:Hate_hr_2

    "Addressing a crowd of about 300 financial executives this morning, a professor of human resources soundly denounced the corporate HR profession for being mostly unable to provide analytics that are useful in making workforce decisions that build economic value.

    Most companies today spend too little effort on attracting and retaining top strategic talent and too much on satisfying the rest of the employee base, asserted Rutgers University's Richard Beatty, who spoke at a general session during the CFO Risingconference in Orlando. In fact, he claimed that typical human resources activities have no relevance to an organization's success. "HR people try to perpetuate the idea that job satisfaction is critical," Beatty said. "But there is no evidence that engaging employees impacts financial returns."

    By the way, the title of the article is built to get you worked up - "Memo to CFOs: Don't Trust HR".

    The pattern is pretty simple to understand.  About every 6-8 months, some entity (Fast Company, a consulting shop, or in this case, a professor) comes along and attempts to take a big shot at HR.  Why shouldn't they take a shot?  We tend to react to the charges like we need to defend our worth to all around us.

    Except, we don't.  The folks around you know whether you are any good or not as an HR pro.  I guarantee that.  For those of you who are strong, your business peers know the value.

    Let's stop wringing our hands and start acting like we belong.  Please.  Every time you comment on a story like this one, you guarantee five similar studies/articles will come along in the next year.

    So be different - don't whine, don't lash out.   Put your energy into cramming the stereotype down the world's throat by being a different type of HR pro.  Be better than you were last month.  Add a value- added project that someone in your organization didn't expect.  Rinse, repeat.

    Get better and be different from the HR pros you know whom you believe are mailing it in.  Period.


    March Madness - Round 3 (Final 8!) of the Talent Management Blog Ranking Contest...

    Welcome the Round 3 (Regional Finals) of the March Madness version of the HR Carnival!  Who's the Cinderella Story going to be?March madness   Who's Duke, who's UConn?  Who is Butler?  Who is Dick Vitale?

    Instead of asking our staff at the HRC/FOT to vote on the blogs, we're doing a a web poll and asking the participants and readers to vote on the head-to-head match ups. We’ll start with the round of 32, and then move to the rounds of 16, 8, 4 and then of course, the final match up. Winners move on, survive and advance. 

    Below are the third round match-ups (round of 8), and we've linked to the blog and used the submitted post as a "highlight" to satisfy the Carnival feature (highlights of everyone's work).  Have fun!  Remember, anyone can win.  You just need a dream, a jump shot, and of course, an aggressive audience that will vote for you..

    RULES AND THOUGHTS BEHIND THE HR CAPITALIST/FOT MARCH MADNESS:  The brackets have been set up to be as balanced as possible, and #1 Seeds were determined by the results of the last Talent Management Blogs Rankings over at Fistful of Talent.  While we've listed each post submitted as part fo the HR Carnival as a "highlight" to the side of the blog, we're not mandating you vote for the strength of that individual post, because we know no one reads all the submissions to every Carnival.  Instead, we're simply asking you to vote for the blog you believe is the strongest in each matchup.  If the post highlight influences that, more power to that blogger. 

    Third Round March Madness Matchups for the HR Carnival/FOT Talent Management Blog Power Rankings are as follows. Voting begins now for Round 3 match ups and will go through 1pm EST on Friday - so get your game face on and get ready! 

    The "Shaquille O'Neal Twitter Account" Regional:

    Game #25 - The Recruiter's Lounge (highlight post here) VS. HR Thoughts (highlight)

    The "Dick Vitale Needs to Shut the **** Up" Regional

    Game #26 - Talented Apps (highlight) VS Taleo (highlight)

    The "Our Team Stinks But You'll Work For Us After You Grow Up" Regional

    Game #27 - HR Observations (highlight) VS Your HR Guy (highlight)

    The "AIG Wrote a Check in 2008 But Couldn't Back Out of the Sponsorship Because They Were Legally Bound" Regional

    Game #28 - HR Bartender (highlight) VS The HR Capitalist (highlight)

    VOTE NOW!!!


    Fired for Talking Smack About the Company On Facebook...

    Hey oversensitive legal departments - let's open up social networks at work and get the knowledge transfer/communication/business networking advantages that come with it. 

    What's that?  You're afraid they'll say something derogatory?  Sure they will, but didn't they acknowledge allEagles_ads1 that legal stuff we have in the handbook?  Can't they be held accountable for that at anytime?

    Plus, even if you restrict access, don't those policies apply when they talk about your company in unkind terms off the clock?

    Sure they do - just ask the NFL's own Philadelphia Eagles, who just fired a worker for slamming the organization on Facebook.  From ESPN:

    Dan Leone, who the Inquirer said worked as a west gate chief, was unhappy the team let Brian Dawkins sign with the Denver Broncos in free agency. According to the newspaper, Leone posted the following on his Facebook page: "Dan is [expletive] devastated about Dawkins signing with Denver ... Dam Eagles R Retarted!!"

    Despite deleting the comment, Leone told the Inquirer the Eagles fired him by phone days later.

    "I shouldn't have put it up there," Leone said, according to the Inquirer. "I was ticked off, and I let my emotions go, but I didn't offend any one person or target a specific individual. I was just upset that we lost such a great guy. Dawkins was one of my favorite players. I made a mistake."

    Leone said he was shocked to lose his job of six years.

    "I apologized for it," Leone said, according to the paper. "I apologized 20 million times. I never bad-mouthed the organization before. I made one mistake and they terminate me? And they couldn't even bring me into the office to talk to me? They had to do it over the phone? At least look me in the eye. To get done dirty like this, I can't believe it. I'm devastated."

    Note to self - calling management "Retarted" may produce varying results.  Note to Facebook - can we get a little spellcheck over here?  Please? 

    Open up the network.  They're doing it whether you prevent access or not. Get the benefits...


    March Madness - Round 2 (Sweet Sixteen!) of the Talent Management Blog Ranking Contest...

    Welcome the Round 2 of the March Madness version of the HR Carnival!  Who's the Cinderella Story going to be?March madness   Who's Duke, who's UConn?  Who is Butler?  Who is Dick Vitale?

    Instead of asking our staff at the HRC/FOT to vote on the blogs, we're doing a a web poll and asking the participants and readers to vote on the head-to-head match ups. We’ll start with the round of 32, and then move to the rounds of 16, 8, 4 and then of course, the final match up. Winners move on, survive and advance. 5 rounds in all, 2 days to vote on all the matchups in each round (10 total business days in the tournament).

    Below are the second round match-ups (round of 16), and we've linked to the blog and used the submitted post as a "highlight" to satisfy the Carnival feature (highlights of everyone's work).  Have fun!  Remember, anyone can win.  You just need a dream, a jump shot, and of course, an aggressive audience that will vote for you..

    RULES AND THOUGHTS BEHIND THE HR CAPITALIST/FOT MARCH MADNESS:  The brackets have been set up to be as balanced as possible, and #1 Seeds were determined by the results of the last Talent Management Blogs Rankings over at Fistful of Talent.  While we've listed each post submitted as part fo the HR Carnival as a "highlight" to the side of the blog, we're not mandating you vote for the strength of that individual post, because we know no one reads all the submissions to every Carnival.  Instead, we're simply asking you to vote for the blog you believe is the strongest in each matchup.  If the post highlight influences that, more power to that blogger. 

    Second Round March Madness Matchups for the HR Carnival/FOT Talent Management Blog Power Rankings are as follows. Voting begins now for Round 2 match ups and will go through 12noon EST on Wednesday - so get your game face on and get ready! 

    The "Shaquille O'Neal Twitter Account" Regional:

    Game #17 - The Recruiter's Lounge (highlight post here) VS. Renegade HR (highlight)

    Game #18 - jessica lee writes (highlight) VS HR Thoughts (highlight)

    The "Dick Vitale Needs to Shut the **** Up" Regional

    Game #19 - Cheezhead (highlight) VS Talented Apps (highlight)

    Game #20 - Punk Rock HR (highlight) VS Taleo (highlight)

    The "Our Team Stinks But You'll Work For Us After You Grow Up" Regional

    Game #21 - Find + Attract (highlight) VS HR Observations (highlight)

    Game #22 - Cincy Recruiter (highlight) VS Your HR Guy (highlight)

    The "AIG Wrote a Check in 2008 But Couldn't Back Out of the Sponsorship Because They Were Legally Bound" Regional

    Game #23 - The Recruiter Guy (highlight) VS HR Bartender (highlight)

    Game #24 - Jason Seiden (highlight) VS The HR Capitalist (highlight)

    VOTE NOW!!!


    Drunk Rant or Graceful Nothing? The Art of Goodbye Letters...

    It's career reflection week here at the Capitalist, because I did something on Friday I had no idea I would do at the start of 2009.  I quit my job as VP of HR at SourceMedical to take another gig.  I know, nice move during a recession...

    Anyway, the move is the right one for me, and I'll be talking about it some this week.  Before I get toElvis has left the building where I'm going, let's talk about how I said goodbye.  That's right, the topic today is the note you love to hate, the email note from the person leaving your company.  If you're like me, when you see the subject "goodbye" in an email, you open it to figure out one thing - whether the person said absolutely nothing but thanks to the whole universe, or was so bold to take pot shots at the organization as they step out the door.

    The nice thing about blogging is that it's given me thick skin like a middle-aged rhino.  That's bad from a complexion standpoint, but good in the fact that I'm willing to share personal items like my goodbye note from last Friday to the rest of SourceMedical, and let you, the reader, chop it up and tell me what I missed.

    So here it it is, the product of 10 minutes of writing and planning.  Focus points - acknowledgment that the reader was opening to see 1) what was going on with me that I would write "goodbye" in the title, and 2) naming names of the people who had really helped me during my time at source.  The note didn't go out to everyone, because that's not my style, but it probably did go out to the 25% of the company I had worked with in a close capacity. 

    Hit me in the comments with what I missed or what you liked:

    From: Kris Dunn
    Sent: Friday, March 06, 2009 10:09 AM
    To: Kris Dunn
    Subject: The Big Goodbye!
     
    That’s right… It’s time for the goodbye that everyone cringes at, wondering if the author will simply say thanks, or be like Stalin and take the “scorched earth” approach…
     
    Stalin I’m not… and SourceMedical hasn’t provided the opportunity to be disgruntled on any level, especially for me…
     
    By now, most of you have heard that I’m leaving SourceMedical, and today’s my last day.  Wanted to drop you a note to say thanks for everything you’ve done for me.  Source is an ultra-cool place to work and candidly, I wasn’t looking.  Didn’t even have a resume, that’s how content I was.  Still, sometimes opportunity presents itself to get out of your comfort zone and grow.  That’s what I’m doing with the move.  I’ll end the “tears in his eyes” segment of the note by saying I’m going to miss everyone I’m sending this to, and I’ll miss all the great things that Source has provided me on a daily basis.  The good news is that I consider everyone I’m sending this to part of my network, and I’m taking you with me in that regard (PS – wasn’t about to use the old “sourcemedical – all” list, so forgive if I’ve missed anyone)…
     
    Special thanks go out to the following players:
     
    Scott Stone – my boss – always supportive and like a great manager, gave me the room to let my freak flag fly, as long as it was good for the business.  Thanks Scott, you rock.

    My Direct Reports – Kyle, Lane, Michael and both Jessicas.  A great group who made me look good even when I didn’t deserve it.  Thanks guys, I learned from you every day.

    Everyone else on this email – Whether you know it or not, you helped me grow a lot over the last four years.  Plus, you’re good people who are fun to be around.  Thanks for having great instincts on the people side and making my job easy.  Let’s grab coffee sometime, because god knows I can’t live without caffeine.  
     
    That’s it!  I’m out, and let’s stay in touch.  SourceMedical rules!
     
    Here’s where you can find me, please update your address books accordingly:
     
    Kris Dunn
    Personal email – [email protected] 
    Cell Phone – 205.383.9600
    Twitter - @kris_dunn
    Blog #1 – www.hrcapitalist.com
    Blog #2 – www.fistfuloftalent.com
     
    Thanks - KD

    What do you think?  Good or bad, hit me in the comments and maybe someone can learn from your edits when they ultimately find this post in a random google search - as they're prepping to write their own goodbye note.

    PS - I almost plugged in an old-school rock video like this one from Bon Jovi, but decided it was too over the top.  Probably a missed opportunity.


    Why A-Rod's Press Conference is Like a Bad Employee Relations Interview...

    A-Rod, A-Rod, A-Rod....

    Let's face it; A-Rod's performance in his press conference, after it was leaked that he used a Arod2_1performance-enhancing drug, is like an investigative interview you conduct where the interviewee (that's the person you're interviewing and trying to get some truth out of) talks a lot, but says very little. 

    We've all been there.  For those of you who haven't had to handle a lot of employee relations issues as part of your HR/Talent role, here's how it works.  You get a report that an employee has committed some type of atrocity in your workplace, but you can't take the report at face value.  You have to confirm (or at least attempt to confirm) what happened, and that usually means talking to the accused, as well as potentially talking to witnesses who might have seen what happened.

    It's called the investigative interview.  And it's a big part of every HR Pro's role in a blue collar environment like a manufacturing/processing plant or call center.  You need to do what's required on behalf of the organization, maybe even make a call to terminate.  But before you do, you need to talk to those involved.

    So, you sit down with the accused and walk him through your questions.  You combine that with your notes from witnesses, and you decide what's required.  Do you terminate?  Written Warning? Coaching?  Depends on the severity of what you find....

    There's just this one little hitch.  The accused refuses to properly disclose what happened.  It can happen in a variety of ways.  Today, we'll talk about the "Mark McGuire" and the "A-Rod":

    --Investigation Hitch #1 - "The Mark McGuire" - this investigation decelerator occurs when the accused feels like they can make a positive statement repeatedly and evade accountability.  Something like, "I'm not here to talk about the past, I'd like to talk about the future".  Film below...

    --Investigation Hitch #2 - "The A-Rod" - But wait, there's more.  When in doubt, the accused can always say they were influenced by others, didn't really know what they were doing, and failed to understand the actions they were taking.

    Honk if you've seen these investigation hitches before... I know I have.  The good news is that just because someone's evading, it doesn't mean you can't take action.  You can - you have to use the data you have to make the best call for your organization, and part of the strategy is likely to tell the accused that if they don't cooperate with you, you're going to make the best call you can with the info you have - including potential termination...

    Me?  I'm not here to talk about the past, I'm here to talk about the future.  I'll repeat it every time you ask the question....