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Supply & Demand in the Workforce - A Problem for India Too...

As a follow up to my post regarding the hangover effects of low unemployment in the states, it looks like India has a problem with a shortage of workers as well.  The effects of globalization are well known, among them the trend of off shoring both technical and non-technical jobs to countries with decreased labor costs, with India a popular destination for many companies.  Callcentersindia3_26

While the effects of globalization on a country's workforce is a topic that deserves its own blog, I can tell you from experience that off shoring is a topic hotly debated with technology companies.  When outsourced/off-shored, the rationalization is usually that the actual coding of software (the guys/gals actually writing the code) is a commodity-based exercise in today's software world that can be effectively outsourced with the proper QA on the back end.  Lots of obstacles to this, including different time zones and the communications issues that come with getting folks together from different cultures.

In any event, it's also notable from the article that while the Indian schools are preparing lots of workers, only about 1/4 are ready for the tech industry.  That probably has a couple of effects - first, it means that wages will go up for those that can do the job given the shortage (hello!  supply and demand capitalism at it's best), and it also likely means that a lot of the non-trained may fall to industries like call-center outsourcing.  That means the trend of having your service call answered by someone in India will likely go up.

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