Had the pleasure of doing a webinar over at Fistful of Talent this week with my friend, Tim Sackett. The topic was "The New HR Math", which was a conversation about how the expectations of HR metrics are changing these days.
My theory is that if you've got the same old metrics - time to fill, turnover, cost per hire and engagement scores to name a few - eventually someone's going to be hired in above you at the CEO or CHRO level and have a bigger expectation of what should be measured.
Your goal is to think differently about the metrics you use before that person gets there - call it The New HR Math.
In the webinar, we covered a lot of the tired metrics I listed above - then, to quote the street smart Will Smith (remember him?), we started getting jiggy with it. Tim had a new one that I loved - Leadership Birth Rate. The slide on this one appears below. Take a look (email subscribers enable pictures or click through to see it) and we'll talk after the jump:
Reporting on Leadership Birth Rate is pretty simple. Just pick the level you want to report at, then run a report of all the managers of people at your company - all the way down to the supervisor level - then track back where they came from. It's a great way to understand over broad periods of time (think 3-5 years) who's really a developer of people.
Some will say this is a little too lofty. I'd tell you I can see this working even in a big call center. Which supervisor in your call center ultimately has people emerge from his group to manager others? Over time, that means that manager hired better, coached better and generally kicked ass on the people side.
It works at that level as well as it works as the executive level.
All you need is some raw data, the will to sift through it and the guts to market the results. Doesn't this sound like a great reporting add to any succession process?
You're probably going to keep reporting on turnover because it's expected and there's value there. But that's old HR Math. Learn and embrace the New HR Math and use your own creativity to find things you think matter, and you'll never be called a dinosaur.
Unless you have short arms for your body, at which point I'll tag with the moniker of "T-Rex". Even if you're good at The New HR Math.