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March 12, 2014

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MattL

A great description of how to determine when you should do custom/non-custom work can be found in the easily readable "Crossing the Chasm" by Geoffrey Moore. Actually, if you just read Chapter 2 of "Inside the Tornado" (by the same author) you can get a synopsis of that book.

Maybe early on in your business you can do some custom work for a big client, but as you start to hit the big time, you better be careful.

MattL

and looking at customization from the other side, you are a lot better off as a customer staying with a software package as close to it's vanilla offering as possible.

All your customizations that you just had to have to make it perfect may break with a major release. Further, you'll have a tough time getting folks to help you. Nobody wants to work on that old stuff unless you're going to pay them a lot.

To reiterate -
The more "vanilla" you can stay with any big SW package you use, the more you can ride the wave of advancing technology. Sure, if you just want to get something that works and stick with it for a long time, that's fine, but remember you may have to stay behind in more places than that 1 package (Windows or IOS versions for example).

Signed,
--Screwed this one up a few times

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