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October 11, 2012


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Chip Kohrman

My dad's neighbor volunteered to helped me haul away five truckloads of tree branches to the community mulch pile last weekend. Not only was this guy helping me, but after dumping our first load, an elderly gentleman pulled up with his own load. My dad's neighbor looked over at me with a grin, then we walked over and started unloading the man's truck for him.
Interviewing the character of a person is more difficult than reviewing a list of skills, but I would rather hire someone like my dad's neighbor over another person. Examples outside of work might help identify empathetic people as well.


When an interview can "digress" at some point into a conversation, you can not only get to the empathy component but the broader character of who the candidate really is. Character is what impacts culture and is not a skill that can be taught. If you can never get their guard down to get to the conversational place, there may be a reason.

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