Coaching for Managers 101 - Use An Observation As An Anchor

I know, it's simple. But I got in thrown in my face yesterday, and it was a good refresher.

You're a manager.  Sometimes you have to course correct with people who work for you.  In your honest but ineffective moments, you'll prepare some notes to get you started.

Your notes will almost always be full of glittering generalities and be too long.  You're trying to be too nice.

Lead with a true observation/example that's yanked from your life together.  Then frame the remainder of the conversation around that.  You'll be glad you did.

Tell them what you saw, and them tell them that's the trend you see.  Then talk about how to turn it around from there.

Comments

[John Hunter]

I think you are onto something with "trying to be too nice." It isn't that worrying about that is bad. It is just that fear of not being nice makes the coaching much less useful. You don't help someone by having them languish. It might be difficult but helping them improve is good for them.

http://evop.blogspot.com/2012/07/coaching-dont-be-too-timid.html

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