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August 18, 2008

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» HR Meets the Supply Chain from Management IQ
One of the big ideas these days in human resources is that the function can learn a lot from their friends over in supply chain logistics. As people skills and talent demands shift from one area or region to the... [Read More]

Comments

Wally Bock

Hi Kris. I agree that supply chain management thinking can help manage all sorts of situations besides parts inventory for the factory, especially in the area of substituting agility for forecast accuracy. I see it as another one of those ways we treat people like interchangeable parts and try to engineer the error out of human situations. It all sounds so swell on paper, but this kind of thinking is a bit like Dr. Frankenstein mated with Frederick Taylor.

Thomas

I think the real message is that HR needs to understand the business and you cannot learn that through being in HR your whole career.

As far as supply chain management for talent acquisition, isn't this the same thinking that has created RPO? So, is this RPO version 2.0?

Jean

I haven't read Cappelli's book, but his Harvard Business Review article (Talent Management for the Twenty-First Century, March 2008) fell short for me because it failed to note that the talent companies need might not be there when they demand it. How does the supply chain approach deal with the shortages in leadership talent, for example, and the expected growing mismatch between required skills and available skills in the labor market overall?

And his contention that succession plans are a waste of time because they have to be updated annually...well, so does the business's strategic plan. Understanding why high potential successors leave, and what will keep them in place--that's succession management and it pays off in retention.

KD

Hi Gang -

Wally - agree with you that you can't let the supply chain focus mutate into something the people management gamem is not, but like Thomas, I think (as I know you do) the primary lesson is that you have to know the business as a HR person. Gotta get that focus any way you can, and we don't have enough of it right now.

Jean - good point about the limitations of Cappelli's book. I, like you, don't believe that you should forgo the traditional succession planning route. The big thing I got from Cappelli was that with the breakdown of the loyalty equation between companies and employees, you can't do what companies two and three decades ago did - plow training dollars into lower level talent - because your investment is likely to walk out the door. With that reality, I like to have one foot in traditional activies like successon planning and then see if folks like Cappelli can give us fresh ideas we can use....

Thanks - KD

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