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Bill Lumburgh - Coaching Using the 6-Step Coaching Tool?....

It's was all about coaching last week here at the HR Capitalist, so what better way to end the session than with a little video?  Our guest coach in the workplace today - a VP named Bill Lumburgh...  Take a look at the clip, then we'll critique him using the 6-Step Coaching Tool after the jump....

Here's my breakdown of Bill Lumburgh as Coach using the 6-Step Coaching Tool:

Step 1 - State Your Observation - B+- Lumburgh doesn't do bad in this area, but frames it as negative when he says "we've got a little problem here" before stating his observation....

Step 2 - Wait For a Response - B - Does OK, but Peter is such an eager beaver to get him off his back about the TPS reports, you wonder if Lumburgh could have waited for the response if Peter tried to stonewall him....

Step 3 - Remind him of the Goals - F+ - Lumburgh tells him that the goal is to put the cover sheet on all TPS reports, but fails to link it to an actual reason why.... or any type of organizational tie-in.... Talks a lot about the memo on the cover sheet, but no goals as to why it's important....

Step 4 - Ask Questions - Not good - not even close to a "what will you do differently type of statement" with Peter....

Step 5 - Agree Together - F - not much of this going on... Lumburgh makes the closing statement to include the cover sheet, and commits to getting him another copy of the memo....

Step 6 - Close Upbeat - F - Neutral at best... Does Lumburgh really believe in Peter?  Or is it all about Bill?

Comments

deb

now that's just classic.
well done, kris!
all the best!
deb

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